Five Benefits of VoIP - Multi-Site Clients

Five Benefits of VoIP - Multi-Site Clients



For those with several branches scattered across the nation, for those who manage a call centre business or for those with multi-site clients, it’s important to remain connected all the while reducing those high cost telephone calls. This is one of the best reasons to switch to VoIP. However, for multi-site clients, this is not the only reason to make the switch.



Voice over Internet Protocol is revolutionizing the way in which we communicate. This is because voice over internet protocol uses an internet connection as the main access to telephony systems. You can combine your email, voice mail, fax machine, telephone, messaging and web conferencing services into one simple and cost saving service.



Below we have listed five of the best benefits that come with VoIP for Multi-site clients and business branches.



1. Economy of scale- with VoIP there is no need to have a voice mail at every location. You can have one that serves all of them which equals a more efficient way to stay connected and on top of your customer messages.



2. VoIP phone systems also feature web based configuration interface which means you can maintain your phone system through the net.



3. Save on long distance calls and international calls between the different offices and branches. You can easily connect to your customers and clients on a global scale without incurring those international fees.



4. Roaming allowances; calls can be diverted anywhere in the world with SIP protocol characteristics. For multi-site clients, call centers with remote agents and multiple branch businesses, this is vital for a successful and smooth running company.



5. VoIP is also scalable which means if your business grows, so can your telephoning system. This is important for any business that hopes to expand in the future.



With VoIP you are preparing your multi-site company for efficiency and growth which inevitably leads to more profit and success.