Five Benefits of VoIP - Multi-Site Clients

Five Benefits of VoIP - Multi-Site Clients



For those with several branches scattered across the nation, for those who manage a call centre business or for those with multi-site clients, it’s important to remain connected all the while reducing those high cost telephone calls. This is one of the best reasons to switch to VoIP. However, for multi-site clients, this is not the only reason to make the switch.



Voice over Internet Protocol is revolutionizing the way in which we communicate. This is because voice over internet protocol uses an internet connection as the main access to telephony systems. You can combine your email, voice mail, fax machine, telephone, messaging and web conferencing services into one simple and cost saving service.



Below we have listed five of the best benefits that come with VoIP for Multi-site clients and business branches.



1. Economy of scale- with VoIP there is no need to have a voice mail at every location. You can have one that serves all of them which equals a more efficient way to stay connected and on top of your customer messages.



2. VoIP phone systems also feature web based configuration interface which means you can maintain your phone system through the net.



3. Save on long distance calls and international calls between the different offices and branches. You can easily connect to your customers and clients on a global scale without incurring those international fees.



4. Roaming allowances; calls can be diverted anywhere in the world with SIP protocol characteristics. For multi-site clients, call centers with remote agents and multiple branch businesses, this is vital for a successful and smooth running company.



5. VoIP is also scalable which means if your business grows, so can your telephoning system. This is important for any business that hopes to expand in the future.



With VoIP you are preparing your multi-site company for efficiency and growth which inevitably leads to more profit and success.

Benefits of Retweeting

June 7th, 2009 | Author: TwitterWatchDog

-By Al Ferretti and Skeeter Hansen
3 Benefits of Retweeting

Let’s begin with an example of how to retwee
“RT @originalpostername A great tip to lose weight fast (link)

1. A Retweet Provides Value to Your Follower(s)
One of the most important reasons why people follow you is for value. If you can provide value to your followers you will not only make your followers happy, you will most likely attract more followers. Providing quality content is always a great way to provide your followers with value. The first thing that comes to mind is sharing a link to relevant information that is from you or another person.

2. A Retweet Can Benefit Your Personal Brand
Retweeting will help build your personal brand as well as your follower’s loyalty. If you point a follower to an external source that is truly relevant and beneficial to them, the amount of trust that person has in you will increase. The next time you post a link, whether it’s to your website or to an external source, the chances of that person clicking that link are higher than before.

3. A Retweet Can Help You Build Relationships with Others
Retweeting someone else’s content is an act of kindness, and others are likely to do the same for you. This doesn’t mean that you should expect someone to retweet your content just because you retweet theirs. Remember, retweeting is all about providing value to your followers, typically people will not retweet a post of yours unless it’s perceived as informative or helpful.

If you retweet incorrectly (sending Spam), this can actually hurt your personal brand and future traffic. If done right, a retweet can provide value to your followers, build your personal brand, increase future traffic, and build relationships with a lot of people in your niche. Happy Retweeting~

Thank you for allowing us the opportunity to serve you with “3 benefits of retweeting.”

Follow Skeeter Hansen on Twitter
Follow Al Ferretti on Twitter

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Posted in Twitter Networking, Twitter Tips | Tags: 3 Benefits of Retweeting, al ferretti, build relationships, personal brand, provide value, return the favor, retweet, RT, skeeter hansen, twitterwatchdog.com, twittterwatchdog
10 Responses to “3 Benefits of Retweeting”

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BlaqRubi BlaqRubi:
July 2, 2009 at 10:10 am

So when you REPLY it is not the same as a RETWEET? Thanks I will follow you both on twitter.
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TwitterWatchDog TwitterWatchDog:
July 2, 2009 at 12:11 pm

Here you go….

Twitter replies Explained
http://twitterwatchdog.com/2009/06/29/twitter-replies-explained/

How to Retweet and Get Retweeted
http://twitterwatchdog.com/2009/06/01/how-to-retweet-and-get-retweeted-on-twitter/

Thanks for the comment~

@alferretti
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Phaoloo Phaoloo:
July 4, 2009 at 7:33 am

Sure the more you rt, the more friends you have and of course the more followers you will gain.
Some always tweet, they are usually spammers and it is easy to understand why there’s no one rt their tweets. It’s a fail.
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TwitterWatchDog TwitterWatchDog:
July 4, 2009 at 12:49 pm

Thanks for the comments.

Theres been a lot of talk recently about spammers and marketers on Twitter.
To magic happens when people engage, build relationships and provide value…

-Al
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Percival Percival:
July 8, 2009 at 7:16 pm

There is really nothing more to say but “Thank you” for your post. You have taught me how I can be more valuable to my followers. I never realized this before. Thanks!
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TwitterWatchDog TwitterWatchDog:
July 8, 2009 at 7:59 pm

Thank you. Thank you for allowing us to serve you.

Glad to here that you have found twitterwatchdog.com valuable.

Stay tuned~ The best of the best is yet to come..

-Al
@alferretti
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rosie rosie:
August 1, 2009 at 11:56 pm

Just like life OFFLINE, relationships take time and effort. But the investment you make can yield a great return. Thanks for this post
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TwitterWatchDog TwitterWatchDog:
August 2, 2009 at 1:58 am

You are so right~

Its not about the quantity of followers but the quality of followers.

Twitter Success is Enaging, Building Relationships and Providing Value.

How is it working for you Rosie?

Thanks for the comment~

-Al
@alferretti
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OperaDiva OperaDiva:
September 22, 2009 at 7:45 am

Great advice. Thanks.
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3 Benefits of Retweeting « Small Business Solutions 3 Benefits of Retweeting « Small Business Solutions:
September 23, 2009 at 6:27 pm

[...] September 23, 2009 by msgurulady 3 Benefits of Retweeting. [...]

Opinion: That’s T[life]

It seems that every vendor has to have its own store these days.
Despite the hoopla surrounding Apple’s new glass-fronted mega-shop in Sydney, the same architect who designed Apple’s New York retail therapy clinic was responsible for the Telstra T[life] shop just across the road, which opened last November. This week Telstra has opened another T[life] shop down in Melbourne. According to the telco, the shops are just what customers have been demanding, and are designed to give you a hands-on preview of exactly what life will be like with one of their phones. Oh really? Sure, they have sections for [my]business and [my]place and even [my]network to entice punters with the possibilities of perfection in phones. But is this reality? There are several departments missing from this store. First off, where is the [my]rural section? That’s where you can’t get a signal no matter what you do, but there would be ladders and ledges for you to climb on while you try and get connected, and several people trapped under a tractor.Another desperately needed department is [my]invoice. This would let customers know what it’s likely to cost them when they choose to sign on the dotted line, and how many body parts they’ll need to sell in order to pay the outrageous bill. Right alongside would be [my]callcentre. In this department, nobody would speak the same language as you do, and this would be truly global. If you happened to only speak Urdu then you’d be connected with English-speaking call centre staff instead.In the far corner of the store would be [my]technicians. Parked there would be a T[life] van, with several techs eating sandwiches, having a smoke and talking to their mates on their company-provided mobile phones. If you go over and ask them for assistance they’ll ask you to call [my]callcentre first to make an appointment. Then they’ll return to eating, smoking and chatting amongst themselves. Alongside them would be [my]backhoe with a tangle of fibre-optic cables drooling from its bucket.Nobody in the shop would be able to help you with your questions, but an army of annoying drones would [my]phone you at random to offer you things you don’t want or need. You’d also get [my]SMS messages inviting you to participate in fabulous giveaway contests for tickets to last year’s grand finals. Now that’s what I call a reality T[life] store.

By Ian Yates 27 June 2008 12:12PMTags: telstra

Little Secret About Your Next Phone System

One of the most important decisions a small business has to make is how they are going to manage their communications. After all, communications are the back bone of any small business. If they cannot communicate clearly and efficiently with potential and current customers, they will not be in business long. It can be very stressful trying to determine which communications system is going to be best for your business. Adding to the confusion and stress of making the decision is the number of options available when it comes to telecommunications. There are standard hard line PBX systems, standard POTS lines from the local carrier, virtual PBX systems, local numbers, toll free numbers, virtual fax, standard VoIP and hosted VoIP PBX systems… and you could probably find at least a hundred providers for each. It’s enough to make you crazy.
One of the biggest mistakes that small business owners make as they wade through all the choices available to them is that they start at the end and work their way back. Usually they will do an Internet search for “phone systems” and from the thousands upon thousands of results choose a provider. Then they will go and see what systems and features are available. The problem with finding your telecom provider in this way is that you are trying to fit your small business communications needs into a cookie cutter phone system. And there is a dirty little secret in the telecom industry that perpetuates this problem. Small businesses end up finding a provider and then trying to fit their needs into the phone systems that the provider has to offer. Sometimes they fit and sometimes they don’t and that is when the small business loses out. The dirty little secret that these telecom providers are keeping from you is that it doesn’t have to be that way. You do not have to try to squeeze your small business communications into one of their pre- designed, one size fits all solutions.
Instead of finding a provider first and then trying to fit your needs into their solutions, you need to start at the beginning. The beginning is you and your small business. Before you even start looking for a phone system you should know exactly what it is that you want. Finish this sentence, “If I could have everything I wanted in a phone system, it would include….” Then start making your list. Here is a list of questions to help you get started:
How many employees will have extensions?
Would I like to be able to have a dispersed workforce taking calls?
Do I want to incorporate my Internet and phones together?
Do I need my phone system to grow with me?
Do I want to combine my fax and phone system together?
Do I want to be able to do inter-office/inter-extension transfers?
Do I want an automated attendant to answer and direct calls?
Do I want voicemail accessible by email and/or over the Internet?
Do I want to be able to monitor all calls on the system either live or through reports?
Do I want to be able to create forwarding groups so that calls can be forwarded to all extensions within a group of employees?
Once you decide what your small business needs, you can then search for a provider to fulfill those needs instead of finding a provider that you can try to fit your needs into. Having even just a basic understanding of the options available will help you understand your choices and not allow a provider to mold your needs into what they offer. Here is a breakdown of the most popular options:
POTS lines (Plain Old Telephone Service) can be a simple solution for a one man band that does not need an automated attendant to route calls nor any enhanced features such as voicemail to email, virtual fax, follow me call forwarding, etc. Start up costs will depend on if you already have lines established on site or if you are starting from scratch.
A standard PBX (Private Branch eXchange) includes onsite equipment to route calls between employees. These systems are usually cost prohibitive for small businesses due to their large up front costs, they have maintenance requirements, and they are not very flexible in their ability to grow with the business. Your start up costs will depend on how many users you have
Virtual PBX systems include all the features of a standard PBX, but without the initial cost of the switching equipment, ongoing costs of maintenance and will allow for growth. Many small business owners like the virtual PBX set up because it allows them the flexibility that a small business needs and features that help them maintain a professional image. Specific features that benefit small businesses include the follow me call forwarding, automated attendant, multiple extensions/voicemail boxes, and online administration and retrieval of voice and fax messages. Virtual PBX solutions are usually only efficient for inbound calling only.
Hosted VoIP PBX systems take the virtual PBX a couple steps further with the addition of VoIP technology and IP (Internet Protocol) phones so that you have inbound as well as outbound calling happening on one system. It will use your current Internet connection so an increase in bandwidth may be necessary. A hosted VoIP PBX also allows you all of the flexibility of a virtual system because it is scalable and can be used with a dispersed work force whether they are across town or across the country. The start up costs will be a little bit higher than a virtual PBX because you also have to buy the phones.
intimidated into trying to squeeze your needs into a cookie cutter phone system. Your small business is not like anyone else’s and only you know what it needs. So first sit down and write down everything that you would like your phone system to do, learn the basics about what is available, and then find the provider that can fulfill those needs. Don’t allow the telecom providers dirty little secret force you into a phone system that isn’t a perfect fit for your business.

Brandi Cummings, an expert author on the unique issues facing small and home based businesses, recommends checking out http://www.freedom800.com/ a leading provider of business class virtual telecommunications solutions.

Cheers
GS

Video Conferencing

New hardware and cheaper telecommunication pipes have paved the way for the next generation of video conferencing according to Polycom.
Polycom recently showcased a range of solutions, from handsets and desktop offerings through to portable emergency video setups and boardroom video conferencing (VC) installations, at its new in Sydney.Michael Chetner, country manager A/NZ at Polycom, said vertical markets such as banking, insurance, and mining industries will become increasingly hungry for VC capabilities - alongside established demand by verticals such as education, healthcare and government. He added that Polycom’s broad range of solutions have helped the company's growth in the region.

cheers

GS