iiNet tackles the Telecommunications Act

Day 21: iiNet tackles the Telecommunications Act

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Day 21: iiNet tackles the Telecommunications Act
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By Ry Crozier
Nov 24, 2009 2:40 PM
Tags: iinet | afact | lancaster | closing | submissions | telecommunications | act

ISP claims the Act favours its defence.

Barristers for ISP iiNet have sought to dispel inferences by the film industry that the ISP’s Telecommunications Act defence is a recent invention - insisting that it was something iiNet staff had in mind when the internet service provider refused to take action on infringement notices.

Senior counsel for iiNet Richard Lancaster referred to two submissions made to the Government by Village Roadshow and the Australian Federation Against Copyright Theft (AFACT) respectively, which purportedly demonstrate the Act and its limitations were a legitimate concern for ISPs before the current copyright case commenced.

The submissions were obtained by iiNet under discovery.

Lancaster alleged that in the Village Roadshow submission there was “no indication” that the Telecommunications Act concerns were “a cheap technicality.”

He claimed the submission “cast various legal doubts” over how ISPs would be limited on acting on or investigating notifications by their obligations under the Act.

Of the second submission, Lancaster said “the reason I take Your Honour to it is that from the applicant’s own representatives, the application of the Telecommunications Act was known to be a serious concern for ISPs.

“It was dealt with in submissions to the Government as a serious matter.”

The ISP has consistently argued that investigating allegations of copyright infringement would put it at odds with its data privacy obligations under the Telecommunications Act. That interpretation is to be tested in the case.

Even if it were able to investigate the allegations, that would require costly IT systems that would disadvantage iiNet against other players not subjected to the same requirements, the ISP has argued.

“If iiNet were to do what AFACT have suggested, it would have to undertake a matching or searching exercise on two databases - one for the technical reporting of IP address allocations and then the accounting database which has all the relevant information identifying the customer [account holder],” Lancaster said.

“The moment it did that it would fall foul of [section] 276 [of the Telecommunications Act].”

There also remains some contention in the case as to what iiNet users have consented to in their customer relationship agreement (CRA) with the ISP, particularly in terms of information sharing.

Lancaster said the film industry had put forward “a number” of clauses in iiNet's CRA that the studios claimed as evidence that the account holder had consented to iiNet using account information in the way the studios wanted - to match against allegations of infringement.

The definition of consent was taken from section 289 of the Telecommunications Act, which the film industry has allegedly used in part to counter iiNet’s use of section 276 of the Act in its defence.

Lancaster raised a potential complication with this reading of section 289, relating to whether users of the iiNet internet service, other than the account holder, could be deemed to have consented to the terms of the CRA when they used the service.

Such users could be family members, friends or employees of a business.

“There’s no reason to believe those individuals are aware themselves of any terms of the customer relationship agreement [signed by the account holder] when they are using the service,” Lancaster alleged.

“It’s our submission that it’s almost impossible to say they are aware of or consent to the use or disclosure of personal information. Common sense would dictate the conclusion that the other users aren’t sat down and run through all the terms before they use [the account holder’s] internet service.”

iiNet’s closing submissions were expected to wrap up later this afternoon.

The case continues. You can follow the case in-full here. For a background on the case, click here.

EveryTel stock the Following Secondhand Samsung Equipment

EveryTel stock the Following Secondhand Samsung Equipment

SAMSUNG IP TELEPHONY SYSTEMS

Samsung OfficeServ 7030

Samsung OfficeServ 7030

Offers small businesses (requiring about 1 to 20 extensions) an unrivalled level of features and functional flexibility, without the high price tag. The OfficeServ 7030 can be configured with a full range of analog trunks and extensions, digital trunks and extensions, IP devices, wireless, standard SIP in multiple combinations.



Samsung OfficeServ 7100

Samsung OfficeServ 7100

The OfficeServ 7100 is designed specifically for the small to medium sized company, supporting up to 32 extensions and a maximum of 30 trunk lines with either analogue or digital connections. It is highly configurable and can be tailored to your individual requirements. At the same time the OfficeServ 7100 can be upgraded easily and expanded as business needs change.

Samsung OfficeServ 7200

Samsung OfficeServ 7200

The next generation of IP platform is the OfficeServ 7200, providing IP based wired and wireless solution for voice and data communication. OfficeServ is the ideal solution for the future and the present office because it can simultaneously support both traditional voice communication, voice over IP (VoIP) based data communication, and wireless solutions through Wireless LAN.

Samsung OfficeServ 7400

Samsung OfficeServ 7400

OfficeServ 7400 is the ideal solution for today's office and your future office offering enhanced communications to handle increasing and evolving traffic patterns. Your OfficeServ 7400 simultaneously supports traditional voice communication, VoIP (Voice over IP), IP-based data communication, and wireless solutions through wireless LANs.
SAMSUNG IP & DIGITAL HANDSETS

Samsung IP Video Phone System

Samsung IP Video Phone

* CMOS 0.3M Pixel Camera
* 3.5” TFT Colour LCD
* QVGA (320x240 pixel)
* VOD, Video CID
* Image Capture & Playback
* Video Code: H.263, MPEG-4
* Navigation key and scroll button
* Fully handsfree
* 5 fixed function keys: Screen/PIP, Camera Off, Transfer, Hold, Speaker
* Adjustable LCD panel
* Choice of ringtones
* Headset capability
* Wall mountable

Samsung 64 Button Operator Console Phone System

Samsung 64 Button Operator Console

* 64 programmable keys with LEDs
* Can be assigned to any OfficeServ digital handset

Samsung Office 38 Button Phone System

Samsung Office 38 Button

* 48 character display (2 x 24)
* 38 programmable keys with tri-coloured LEDs
* Fully hands free
* 5 fixed function keys: Redial, Conference, Transfer, Hold, Speaker
* Adjustable LCD panel
* 3 context keys and scroll button
* Built-in speakerphone
* Choice of ring tones
* Headset capability
* Wall mountable

Samsung Navigator 21 Button Phone System

Samsung Navigator 21 Button

* 48 character display (2 x 24)
* 21 programmable keys with tri-coloured LEDs
* Navigation keys
* Fully hands free
* 5 fixed function keys: Redial, Conference, Transfer, Hold, Speaker
* Adjustable LCD panel
* 3 context keys and scroll button
* Built-in speakerphone
* Choice of ring tones
* Headset capability
* Wall mountable

Samsung Navigator 14 Button Phone System

Samsung Navigator 14 Button

* 48 character display (2 x 24)
* 14 programmable keys with tri-coloured LEDs
* Navigation keys
* Fully hands free
* 5 fixed function keys: Redial, Conference, Transfer, Hold, Speaker
* Adjustable LCD panel
* 3 context keys and scroll button
* Built-in speakerphone
* Choice of ring tones
* Headset capability
* Wall mountable

Samsung Office 7 Button Phone System

Samsung Office 7 Button

* 48 character display (2 x 24)
* 7 programmable keys with tri-coloured LEDs
* Fully hands free
* 5 fixed function keys: Redial, Conference, Transfer, Hold, Speaker
* Adjustable LCD panel
* 3 context keys and scroll button
* Built-in speakerphone
* Choice of ring tones
* Headset capability
* Wall mountable

Samsung Wireless IP VoIP Phone System

Samsung Wireless IP

* Colour LCD Screen
* 25 hours standby time / 2.5 hours talk time
* Dedicated hold and transfer keys
* Navigation keys
* Conference buttons
* On/Off key
* Headset capability
* Polyphonic ringtones
* Key lock
* Call log
* Vibrator mode
* CLIP (Calling Line Identification Presentation) display

Samsung OfficeServ SoftPhone Phone System

Samsung OfficeServ SoftPhone

* System Soft Keys
* Speed Dialing
* Call Pickup
* Call Hold and transfer
* Caller ID Display
* Message / Voice Mail indication
* Phone Book
* MS Outlook Integration
* Video Call
* Camera On/Off, PIP (Picture in Picture)
* Uses standard PC camera (not supplied)

SAMSUNG MESSAGING SOLUTIONS VIEW BROCHURE >>

Samsung Automated Attendant Phone System

Samsung Automated Attendant

Incoming calls are never kept waiting to be answered with Samsung’s Auto Attendant. The Auto Attendant can answer multiple calls simultaneously; providing different greetings for each extension or department.

Samsung Remote Fax Retrieval

Samsung Remote Fax Retrieval

Samsung Messaging Server provides advanced fax messaging features designed specifically to enhance the use of fax documents within your organisation.

Samsung Voice Mail Phone System

Samsung Voice Mail

SAMSUNG Voicemail offers advanced call facilities and puts the user in control by allowing voice messages to be left when staff are busy or out of the office. Users can record their own personal greetings (busy, no answer, out of office, on holidays)
SAMSUNG COMPUTER TELEPHONY INTEGRATION VIEW BROCHURE >>

OfficeServ Email Gateway

OfficeServ Email Gateway

Whether you’re on the road or in the office, Samsung Messaging Server’s Email Gateway feature gives users the ultimate tool to access and manage all voice, fax and email messages directly from their email inbox. New voicemail and fax messages are presented in email inboxes as WAV or TIF file attachments with time and date summary information.

OfficeServ Call

OfficeServ Call

OfficeServ Call is an advanced call management application that gives users simple access to the features and functionality of their Samsung OfficeServ handset directly from their PC desktop.

OfficeServ EasySet

OfficeServ EasySet

OfficeServ Easyset is an easy to use, web-based application that allows you to configure an OfficeServ handset to your preferred setting at the click of a mouse.

OfficeServ Operator

OfficeServ Operator

A receptionist is often a customer’s first point of contact in an organisation, and making a positive, professional first impression is imperative for customer satisfaction.

OfficeServ Softphon

OfficeServ Softphon

Every time you leave the office, irrespective of distance or geographical location, you can have the comfort and functionality of your office phone right there on your PC, laptop or PDA*.

OfficeServ Dataview

OfficeServ Dataview

Ideal for call centre environments and organisations requiring reporting, OfficeServ Dataview provides statistical reports, real time monitoring and scheduled reports on the call traffic of a Samsung OfficeServ system using a web-based user interface.

OfficeServ Manager

OfficeServ Manager

OfficeServ Manager is the main configuration tool for Samsung OfficeServ systems and includes an administration mode and a supervisor mode

OfficeServ Link

OfficeServ Link

OfficeServ Link is the core of Samsung's OfficeServ suite of CTI applications. The OfficeServ Link application is a software application that links the SAMSUNG telephone system to a Windows based computer.

OfficeServ ACD Call Centre

OfficeServ ACD Call Centre

Samsung OfficeServ ACD Call Centre is specifically tailored for mid sized organisations or corporate departments requiring a sophisticated customer interaction management solution for 10 to 100 agents. It is designed to enhance customer service levels, lower call abandonment rates, increase staff productivity and accountability



OfficeServ CTI Server

OfficeServ CTI Server

Samsung’s OfficeServ CTI Server’s compact design provides a fast and reliable link for connecting end OfficeServ CTI applications to the Samsung OfficeServ range of communication systems.

FixTel Australia can provide and service the following Telecommunications products

FixTel can provide and service the following Telecommunications products

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FixTel Supply

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Avaya IP Office phone system

is an all-in-one solution specifically designed to meet the communications challenges facing small and medium sized businesses.

Due to its modular design, Avaya IP Office telephone system can scale from 2 to 360 extensions to meet the needs of home offices, small businesses, stand-alone business locations, and multiple branches and head offices. Built on Avaya’s latest advancements in converged voice and data technology, small-mid sized businesses can benefit from many of the advantages that sophisticated communications can deliver.
Avaya IP Office Solutions

FixTel provide customers a powerful way to capitalise on the benefits of IP Telephony. FixTel can provide a complete communications architecture that includes Avaya software, infrastructure and voip services.

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Five Benefits of VoIP - Multi-Site Clients

Five Benefits of VoIP - Multi-Site Clients



For those with several branches scattered across the nation, for those who manage a call centre business or for those with multi-site clients, it’s important to remain connected all the while reducing those high cost telephone calls. This is one of the best reasons to switch to VoIP. However, for multi-site clients, this is not the only reason to make the switch.



Voice over Internet Protocol is revolutionizing the way in which we communicate. This is because voice over internet protocol uses an internet connection as the main access to telephony systems. You can combine your email, voice mail, fax machine, telephone, messaging and web conferencing services into one simple and cost saving service.



Below we have listed five of the best benefits that come with VoIP for Multi-site clients and business branches.



1. Economy of scale- with VoIP there is no need to have a voice mail at every location. You can have one that serves all of them which equals a more efficient way to stay connected and on top of your customer messages.



2. VoIP phone systems also feature web based configuration interface which means you can maintain your phone system through the net.



3. Save on long distance calls and international calls between the different offices and branches. You can easily connect to your customers and clients on a global scale without incurring those international fees.



4. Roaming allowances; calls can be diverted anywhere in the world with SIP protocol characteristics. For multi-site clients, call centers with remote agents and multiple branch businesses, this is vital for a successful and smooth running company.



5. VoIP is also scalable which means if your business grows, so can your telephoning system. This is important for any business that hopes to expand in the future.



With VoIP you are preparing your multi-site company for efficiency and growth which inevitably leads to more profit and success.

Fibridge Products

Fibridge 1x Analogue Video/ Stereo Audio. (Optional 1x Data)




( SC connector only)

1x Analogue Video/ Stereo Audio. (Optional 1x Data)

Functions & Features:

SNMP Management Single /Multi Mode,WDM, CWDM

Optional RS232 – RS485/ 422






Typical Application- Fibridge recommends that this product be used with Single Mode Fibre.
1.Overview
The Fibridge FBVAD1000-Standard video transmitter/Audio/data transceiver and video receiver/Audio/data transceiver series utilizes state-of-the-art 8/10bit digital encoding and decoding for high-quality video transmission that exceeds the requirements of EIA RS-250C for Medium-Haul Video Transmission. These environmentally hardened units provide transmission of one independent video channel, 1 Channel stereo audio channel and 1 Channel bi-directional data channel over one single-mode or multimode optical fiber and are ideal for use in unconditioned roadside or out-of-plant installations. The product is widely used in the field of CCTV, video surveillance, national defense, ITS and etc.
2.Specification
2.1Power:
85-265VAC, 50/60Hz, standalone device
0.2A@12VDC, rack card
Indicators:
Power, Link Status, Video Signal, data

2.2Video:
Channel: 1
Format: PAL/NTSC/SECAM
Video Signal: 1Vp-p, 75?
Digitization: 8/10bits
Bandwidth: 8MHz
DG:<1%
DP: <1o
SNR: >65dB
Connectors: BNC
2.3 Audio
Channel: 1 Bi-dir audio or stereo audio
Audio Input: unbalanced, 600Ohms
Digitization: 16bit@48k
Bandwidth: 10Hz ~20KHz
SNR: >75dB
Connector: RCA

2.4 Data:
Channel: 1
Data Rate: 0~250Kbps
Selectable RS232/RS422/RS485
Connector: Terminal Block with Screw Clamps

2.5 Physical Dimensions:
130mmX122mmX36mm, Standalone Box

2.6 Environment:
Operating: -40?~+70?
Storage: -40?~+85?
Humidity: 0-95% Non-Condensing
sales@fixtel.com.au
2 Channel Video, Audio, Data Optical Transmitter & Receiver

( SC connector only)


1 Ch Bi-dir Video Optical Transmission

With Bi-directional Audio, Data, 4E1 and 100M Ethernet Optional

Functions & Features:

SNMP Management Single/ Multi Mode, WDM, CWDM

Optional RS232 – RS485/ 422

.


Typical Application- Fibridge recommends that this product be used with Single Mode Fibre.

Overview: The Fibridge FBVAD1000-Standard video transmitter/Audio/data transceiver and video receiver/Audio/data transceiver series utilizes state-of-the-art 8/10bit digital encoding and decoding for high-quality video transmission that exceeds the requirements of EIA RS-250C for Medium-Haul Video Transmission. These environmentally hardened units provide transmission of one independent video channel, one stereo audio channel, one bi-directional data channel and one Contact Closures channel over one single-mode or multimode optical fiber and are ideal for use in unconditioned roadside or out-of-plant installations. The product is widely used in the field of CCTV, video surveillance, national defense, ITS and etc.

* 2.Management
Support Console, WEB and SNMP format management
Monitor the module information including: Model, Version, Product description, Slot index, Device base information, Local Video Control, Local and Remote Video transmitting Status, Ethernet Status.
Support 1/2/4/8 channels Video plus E1, Ethernet, Audio, Data, concentrative management.
View the detailed information of power supply
Support real-time alarm and one history alarm message window

3.Specification
3.1Power:
0.5A@12VDC
Indicators:
Power, Run, Video Signal, data

3.2Video:
Channel: 1Bi-dir Channel
Format: PAL/NTSC/SECAM
Video Signal:1Vp-p, 75?
Digitization: 8/10bits
Bandwidth: 8MHz
DG: <1%
DP:<1o
SNR:>65dB
Connectors: BNC